Faulty Goods Returns
If you believe you have purchased a faulty product, you must provide proof of purchase to receive a refund, replacement product or repair. Proof of purchase may be your original register receipt, credit card statement or any other form of evidence.
We may have the faulty product assessed by a third-party certified repair agent to determine the nature and cause of the fault. We reserves the right to decline an exchange, refund or repair where any product fault is caused by misuse or neglect.
Please note: during the process of repair, some or all of your stored data may be lost. Please ensure that you have saved this data elsewhere prior to repair.
General Note about Returns
You must provide proof of purchase to make a claim and Exotic Fashion reserves the right to decline an exchange, refund or repair where a fault is caused by misuse or neglect.
Please Contact Us for any shipping or any questions.
Shipping should take around 2 - 3 weeks
If havnt arrived within a month from purchase :) - Contact us
